According to Apple, only a "very small number" of devices are affected by the issue, all of which fall within a limited serial number range and were manufactured between September and October 2015.
The company says the smartphones affected were manufactured between September and October of previous year. Customers who are affected have been asked to go to a retail store to get it addressed.
Apple said that the phones all fell with a particular batch manufactured in September and October of past year, but a specific number and serial number range weren't given.
Apple will give refunds to owners of iPhone 6s devices who paid to have the battery replaced if it falls in the serial number range.
Apple has announced that it will replace your iPhone 6S battery if it's faulty.
On its support page, Apple says it will replace batteries at one of its retail stores or via an Authorized Service Provider.
Steve Bannon Could Be Wall Street's Worst Enemy
Donald Trump continues his transition to the presidency after receiving his first presidential briefing on Tuesday in Trump Tower. Show America that racism, bullying and bigotry have no place in your White House. "As Chairman of Breitbart Media, Mr.
Apple (NASDAQ:AAPL) has launched a new official fix program to address the iPhone 6s's unexpected shutdown issue. Apple also pointed out that this issue has nothing to do with users' safety.
Today, Apple posted on its Asian website that a few iPhone 6s units are randomly shutting down.
The announcement comes just weeks after Samsung was forced to recall and then discontinue their Note7 smartphone after multiple incidents of devices catching fire and exploding. The company pushes for the problem to be resolved via a battery replacement program, which the company is now offering for free.
Note: Although it's a free replacement, the service may end up costing you money if there are other problems with your phone.
There are two ways this "free repair" could end up costing you money. Apple denied the problem was due to the design of its device, arguing instead the touchscreen becomes unresponsive after the phone has been dropped multiple times on a hard surface.